Technology can be its own kind of hurdle, especially when a video visit or a monitoring device needs to work right the first time. Our team of experienced professionals sits down with you, in person or by phone, and walks through it together, patiently, for as long as it takes to make you feel comfortable.
We'll get Zoom, FaceTime, or your doctor's video visit app set up and tested ahead of your appointment, so your camera and microphone are ready when you need them.
We'll help you log into MyChart and other patient portals, reset a forgotten password, and find your lab results, visit summaries, and messages from your care team.
Our team will help you pair and sync your blood pressure cuff, glucose meter, or pulse oximeter so your readings reach your doctor automatically.
Our team will help track down the problem when your internet or cell signal is being stubborn. We'll work with your telephone and internet provider to make sure your home is set up for reliable connectivity.
We'll help you get comfortable with video calls, texting, and sharing photos on your phone or tablet, so staying in touch with the people you love feels easy.